Legal

Terms of Service

Please read these terms carefully. They govern your use of the Mocka desktop apps, web editor, cloud video streaming, and all related services.

Effective August 1, 2026·Last updated August 13, 2026·v2.4
01

Agreement to Terms & Scope of Services

In short

By using Mocka (including our macOS desktop app, web editor, or cloud sharing), you agree to these Terms. If you do not agree, please discontinue using our software and services.

Welcome to Mocka ("Mocka", "we", "us", or "our"). These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and Mocka regarding your access to and use of our suite of digital products, including:

  • MockaScreen for macOS: Native macOS desktop screen recording, ScreenCaptureKit system audio capture, microphone pass-through, Vision AI webcam overlay, and local Metal render software.
  • MockaEditor: Web-based and native canvas application for beautifying screenshots, adding 3D device mockups, backgrounds, annotations, and graphic exports.
  • Mocka Cloud & Stream: Cloud storage, instant link sharing, HLS video player hosting, password protection, and viewing analytics.
  • Mocka Websites & APIs: mocka.app, mocka.studio, and associated endpoints.

By downloading, installing, accessing, or using any part of the Mocka ecosystem, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

02

Eligibility & Account Authentication

In short

You must be at least 13 years old. You are responsible for keeping your login credentials secure. We offer passwordless magic OTP, Google SSO, and Apple Sign-In for friction-free, secure access.

To access certain features (such as subscription management, cloud sharing, and license activation), you must create an account.

Age Requirement

You must be at least 13 years of age (or the minimum legal age in your jurisdiction) to use Mocka. If you are under 18, you represent that your parent or guardian has reviewed and agreed to these Terms.

Passwordless Security

Mocka uses secure passwordless Email One-Time Passwords (OTP) and OAuth 2.0 Google & Apple Single Sign-On (SSO). You are responsible for safeguarding access to your email inbox and linked OAuth credentials.

You agree to provide accurate, current, and complete information during registration and promptly update your email if it changes. You may not share your account or license seat with unauthorized third parties.

03

Subscriptions, Pricing & Payment Processing

In short

We offer Starter (Free), Pro Monthly ($19/mo), and Pro Annual ($120/yr). Subscriptions renew automatically unless cancelled. Payments are processed securely via Polar / Stripe.

Mocka provides both free and paid subscription plans. Current features and pricing are clearly detailed on our Pricing Page.

Plan TierPriceBilling CycleFeatures Included
StarterFree ($0)LifetimeWeb MockaEditor, standard exports, community support
Pro Monthly$19 / monthMonthly auto-renewal4K/60fps macOS desktop app, unlimited exports, cloud sharing
Pro Annual$120 / year ($10/mo)Billed annually (Save 47%)All Pro features, priority export rendering, priority customer support
  • Payment Processors: We partner with trusted, PCI-DSS Level 1 compliant Merchant of Record and payment gateways (including Polar.sh and Stripe) to securely process card payments, Apple Pay, and Google Pay. Mocka does not store your full credit card number.
  • Automatic Renewal: Subscription fees are billed on the recurring date specified at checkout. Your subscription will automatically renew at the end of each billing cycle unless you cancel it before the renewal date.
  • Cancellation: You can cancel your subscription at any time via your Account Dashboard or by emailing team@mocka.studio. Upon cancellation, you will retain full Pro access until the conclusion of your current paid billing period.
04

14-Day Money-Back Guarantee & Refund Policy

In short

We stand behind our software with a 14-day 100% money-back guarantee on all initial Pro desktop licenses. If Mocka doesn’t fit your workflow, simply message us within 14 days.

We want you to love using Mocka. If you purchase a Mocka Pro subscription and find that it does not meet your expectations, we offer a 14-day 100% money-back refund guarantee from the date of your initial purchase.

How to Request a Refund:

  1. Send an email to hello@mocka.app or team@mocka.studio from your account email.
  2. Include your transaction invoice ID or receipt number.
  3. Our team will process the refund back to your original payment method within 2 to 5 business days without hassle.

* Note: Subsequent renewal periods after the initial 14-day guarantee are non-refundable, but you may cancel anytime to prevent future renewals.

05

Software Licensing & Commercial Usage Rights

In short

All media exported with Mocka (videos, screenshots, product mockups) is 100% royalty-free for personal, commercial, and client use worldwide.

Subject to your compliance with these Terms and active subscription tier, Mocka grants you a limited, non-exclusive, non-transferable, revocable license to download, install, and execute the MockaScreen desktop application and access MockaEditor.

Commercial License Included

You have full commercial usage rights for all exported videos, screenshots, and visual assets. You may use them in client deliverables, YouTube videos, SaaS marketing, paid ads, courses, and social media without royalty fees.

Multi-Device Activation

A single Mocka Pro user license may be activated on up to two (2) personal macOS devices (e.g. your primary MacBook Pro and your secondary Mac Studio or iMac) used by the same individual.

06

100% Creator Ownership of Your Content

In short

You own everything you create. Mocka claims ZERO ownership, rights, or copyright over your screen recordings, screenshots, webcam videos, or audio tracks.

At Mocka, our philosophy is Creator First. We respect your intellectual property:

  • Your Content Belongs to You: You retain complete, unencumbered intellectual property rights and copyright to all video captures, audio recordings, screen grabs, canvas designs, and media generated through Mocka.
  • Zero Training on User Data: Mocka does not use your private screen recordings, uploaded videos, or screenshots to train AI or machine learning models without your explicit, voluntary written consent.
  • Cloud Hosting License: Solely for the technical purpose of hosting, transcoding (e.g. HLS streaming), and displaying your videos when you explicitly select "Share Link", you grant Mocka a limited, worldwide, non-exclusive license to store and transmit that specific file on our cloud infrastructure.
07

Publicity, Customer References & Logo Usage Rights

In short

If you use Mocka on behalf of an organization or company, you grant us permission to reference your company name and logo in customer lists and marketing materials. You may opt out anytime via email.

To showcase real-world adoption of Mocka by creators, software engineering teams, product designers, and media organizations:

  • Customer Reference & Logo Permission: If you register for an account using a business, institutional, or corporate email domain (or otherwise use Mocka on behalf of a company, organization, or commercial entity), you grant Mocka a non-exclusive, worldwide, royalty-free license to display your entity's name, trade name, and logo in customer showcases, on our website, and in promotional materials solely to identify your organization as a user of Mocka (for example, "Used by teams and creators at [Company]").
  • No Implied Endorsement: Mocka will not state or imply that your organization officially sponsors or endorses our software without a separate written agreement.
  • Simple Opt-Out Process: You or your organization may revoke this logo and reference authorization at any time by sending an email with your organization's domain to support@mocka.studio. Upon receipt, Mocka will remove your entity's name and logo from active digital marketing materials within five (5) business days.
08

Acceptable Use Policy & Community Guidelines

In short

Do not use Mocka to capture unlawful content, distribute malware, violate privacy laws, or attempt to reverse-engineer our software.

You agree not to use Mocka for any unlawful, harassing, infringing, or malicious purposes. Specifically, you agree not to:

  • Record, distribute, or stream content that violates copyright, trademark, trade secret, or other proprietary rights of third parties.
  • Record individuals without proper consent in violation of applicable wiretapping, eavesdropping, or surveillance privacy statutes.
  • Upload or share content containing malware, viruses, phishing lures, or non-consensual explicit material.
  • Decompile, disassemble, reverse engineer, or attempt to derive the source code of the Mocka desktop clients or cloud backend.
  • Bypass, circumvent, or tamper with license authentication checks, usage quotas, or cloud access controls.

Mocka reserves the right to suspend or terminate access to cloud sharing services for accounts that violate this Acceptable Use Policy.

09

Cloud Video Hosting, Shared Links & Storage

In short

Mocka Stream provides high-fidelity HLS video playback with privacy controls (passwords, expiring links). Free and Pro tiers have designated cloud bandwidth allocations.

When you publish a video or capture to Mocka Cloud:

Custom Link Privacy

Set links as Unlisted, Public, or Password Protected with custom access passcodes.

Expiring Links

Configure shared videos to automatically expire and become inaccessible after 24 hours, 7 days, or 30 days.

Adaptive Streaming

Videos are transcoded into adaptive HLS bitrates for lightning-fast playback on any device worldwide.

We strive to maintain high availability and redundancy. However, Mocka Cloud is intended as a sharing and collaboration platform, not an archival cold storage backup. Users are encouraged to maintain local copies of critical video recordings.

10

Offline Recording & Service Level Goals

In short

MockaScreen desktop recorder is 100% functional offline without internet connection. Cloud hosting services target 99.9% uptime.

Local-First Architecture: Unlike browser-dependent recording tools that fail during network dropouts, the MockaScreen desktop application captures, mixes audio, and renders video directly on your local hardware (GPU/CPU). No internet connection is required to record or export high-resolution media locally.

For online cloud features (including authentication, instant link sharing, and web editor), we target a 99.9% uptime availability benchmark, excluding scheduled maintenance windows announced in advance.

11

Termination & Account Deletion

In short

You can delete your account and all associated cloud data at any time. We will permanently purge your records within 48 hours.

You may terminate your agreement with Mocka at any time by requesting account deletion through your dashboard or by emailing privacy@mocka.studio.

Upon receipt of a verified deletion request:

  • Your account profile and authentication records will be deactivated immediately.
  • All cloud-hosted videos, shared links, and thumbnails will be permanently wiped from our edge storage within 48 hours.
  • Any active subscriptions will be cancelled with no further billing cycles.
12

Disclaimers of Warranties & Limitation of Liability

In short

Our software is provided “as is”. To the maximum extent permitted by law, Mocka’s total liability is capped at the total amount you paid us during the preceding 12 months.

Important Legal Disclaimer:

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE MOCKA SOFTWARE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

IN NO EVENT SHALL MOCKA, ITS DIRECTORS, EMPLOYEES, PARTNERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING LOSS OF PROFITS, DATA LOSS, OR SYSTEM INTERRUPTION) ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICES.

IN ALL CASES, MOCKA'S TOTAL AGGREGATE LIABILITY UNDER THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO MOCKA IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100.00 USD).

13

Governing Law, Jurisdiction & Dispute Resolution

In short

Any disputes will first be handled through informal friendly resolution. If unresolved, disputes are subject to binding arbitration or applicable regional jurisdiction.

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.

Informal Resolution First: Before initiating any formal legal dispute or arbitration, you agree to contact us at legal@mocka.studio with a brief description of the issue. Both parties agree to engage in good-faith negotiations for at least 30 days to resolve the matter amicably.

14

Modifications to Terms & Notice

In short

We may update these terms occasionally. We will notify you of material changes via email or an in-app banner at least 14 days before they take effect.

We may revise these Terms from time to time to reflect improvements to our software, changes in legislation, or standard industry practices. When changes occur, we will update the "Last Modified" date at the top of this document.

For material changes that significantly affect your rights, we will provide prominent advance notice (such as an email notification or an announcement in the desktop app) prior to the new terms taking effect. Continued use of Mocka after updates constitute acceptance of the revised Terms.

15

Contact Information & Legal Notices

In short

Have a question about our terms or licensing? Our legal and support team is here to assist you.

If you have questions, feedback, or legal inquiries regarding these Terms of Service, please reach out to us:

General Inquiries & Support:hello@mocka.app
Legal & Compliance Office:legal@mocka.studio
Customer Success & Billing:team@mocka.studio
Official Websites:mocka.app / mocka.studio

© 2026 Mocka. All rights reserved.

legal@mocka.studio